Lead customer service excellence in operations as the Operations Manager at Riptide. Drive fulfillment efficiency, manage inventory, and mentor the Fulfillment Centre team in Milton, ON.
As an Operations Manager within our rapidly growing team at Riptide, you will spearhead daily operations, ensuring high standards in order fulfillment and inbound processes. Your key responsibilities will include managing inventory control, health and safety, and being a vital operational link with customer service and transportation partners.
Key Responsibilities:
• Lead and mentor the Fulfillment Centre team
• Manage daily fulfillment centre operations efficiently
• Act as liaison with customer service and transportation partners
• Ensure health and safety compliance and standards
• Promote continuous process improvement initiatives
Requirements:
• College diploma/university degree with 5+ years experience
• Solid knowledge of warehouse management systems
• Proven experience leading high-performing teams
• Experience with material handling equipment operation
• Excellent organizational and communication skills
Become a key player at Riptide, supporting operations, customer satisfaction, and team development in a thriving business.
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