Leadership

- Continually motivate the team and performance through recognition programs, store contests, customer compliments, etc.
- Provide mentorship to teams and influence continuous growth, exemplifying our leadership brand.
- Communicate in a clear and concise manner to the team, leading effective huddles, meetings, and coaching sessions, keeping the team well informed of pertinent information.
- Develop and lead recruiting and hiring strategy for the store, maintaining a complete team.

Operations

- Demonstrate and follow up on execution of PartSource visual compliance standards, store maintenance, and pricing standards.
- Deliver annual corporate shrink targets through team education, enforcement of LP and audit standards, and rigid inventory control.
- Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards.
- Create and/or monitor the creation of effective store weekly scheduling for both sales and support functions.
- Provide support as required for overall store and equipment maintenance and compliance for the PS fleet, using the FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles.
- Execute and/or delegate delivery of planograms and merchandising directives.
- Ensure accurate execution and complete daily review of shipping, receiving, and returns processing and documentation according to company policies.

Customer Service

- Act as an ambassador and leader of the customer experience, building relationships with customers and providing mentorship and coaching to the team to ensure the same.
- Support the commercial sales team by providing customer service support.
- Lead execution of the customer experience and provide resolution for all customer concerns.

Training

- Coach and develop the store and management team through setting expectations, communication, coaching, feedback, and ongoing support.




- Create development plans and conduct annual appraisals for the management team to improve performance gaps.
- Complete and hold the team accountable to complete required training within timeframes.
- Be able to work retail hours, including scheduled evenings, weekends, and holidays.

Who You Are

We are looking for individuals who are:

- Business savvy – you have a customer–focused mindset and can plan, execute, and drive sales.
- Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team.
- Culture and brand ambassadors – you love the work and take pride in our brand.

If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

We’re always looking for great talent! In addition to competitive pay, we offer:

What You Bring

- Minimum of 4 years of experience in a retail environment, with 12–24 months in a leadership role.
- Fundamental computer skills are an asset.
- Passion for automotive or automotive enthusiasts.
- Strong knowledge of the automotive parts aftermarket industry.
- A good base of knowledge of automotive operating systems, including point of sale.
- Assets:
- Possession of a valid driver’s license is an asset.
- Automotive training or certification is an asset.

Benefits

- Comprehensive benefits and retirement programs.
- Performance incentives.
- Other perks to support your well–being.
- Career growth opportunities and product discounts.





Our typical hiring range is between $45,200 and $54,200. Salary decisions are also dependent on other factors such as your experience, job‑related knowledge, skills and competencies, store size, and market location, industry benchmarks, internal equity, and other role‑specific requirements.

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

At PartSource, we take pride in our staff being true auto parts professionals and car care enthusiasts who share our customers' passion for vehicle maintenance. It’s this experience that distinguishes Canadian Tire and its family of companies from the competition. Join us, where there’s a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion, and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity‑seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please let us know when contacted and we will work with you to help meet your needs.

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📌 Assistant Manager, Niagara Street (Welland)
🏢 PartSource
📍 Welland