Excel in a full-time role as a Member Services Expert with Assiniboine Credit Union in Winnipeg. Provide excellent service by assisting members with transactions and inquiries.
The Member Service Representative position at the Pembina Crossing branch involves engaging with members and understanding their financial goals. Your expertise will drive member satisfaction by addressing concerns, processing transactions, and facilitating access to advanced banking services. You will uphold ACU's values in fostering a respectful and inclusive environment while enhancing the overall member experience.
Key Responsibilities:
• Deliver outstanding service to members in a professional manner
• Engage members to uncover their immediate financial needs




• Assist with digital banking solutions and education
• Handle transactions such as withdrawals and cheque cashing
• Adhere to internal policies for compliance and risk
Requirements:
• Grade twelve diploma required
• 2-3 years of related customer service experience
• Robust communication and relationship skills
• Proven cash handling abilities
• Familiarity with credit union products is a plus
Bring your expertise in customer care and commitment to community values to the Assiniboine Credit Union team in Winnipeg.
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📌 Member Services Expert at ACU (Winnipeg)
🏢 Assiniboine Credit Union
📍 Winnipeg