Community Service Worker- Early Years and Child Care

Job ID: C58-26Location: Hybrid - 30 Center StreetJob Type: Permanent Full-TimeDeadline to Apply: 4:30 p.m. on July 29, 2026Vacancy Type: Current Opening

Reporting to the Program Supervisor Early Years and Child Care, the Community Services Worker EarlyYears and Child Care provides a range of support services to applicants, clients and child care operators.

What we can offer YOU!

- A competitive hourly wage ranging between $49.94 - $58.43 (January 1, 2026 Non-Union Pay Grid);
- Hybrid work arrangements
- Enrolment in our comprehensive health benefits program and defined benefit pension plan
- Eligible to enroll in OMERS pension plan
- Access to Perkopolis; discount, reward and benefits program
- Access to an Employee and Family Assistance Program
- Unlimited access to live and interactive webinars offered by the Canadian Centre for Diversity and Inclusion (CCDI)
- A supportive and collaborative work environment.

What you'll do

- Determine child care fee subsidy eligibility, manage a client caseload and complete updates on a yearly basis (or sooner) as necessary and continue to provide ongoing support to clients and maintain fee subsidy eligibility
- Ensure that file and information is up to date
- Review of file for continued eligibility
- Documenting statistics accordingly for entry into OCCMS/OLAF/Education Finance Information System (EFIS)
- Review and authorize child care program attendance for payment on a monthly basis,
- General inquiries (phone, email, fax etc.)
- Administrative duties – correspondence etc. ensuring confidentiality is maintained at all times
- Work with Finance to reconcile financial components
- Terminate, close out files in line with municipal and provincial directives,polices and procedures
- Determine eligibility for child care fee subsidy via the Ontario Child Care Management System (OCCMS)



and the Online Application Form (OLAF) while following the early years and child care guidelines
- Receive Ontario Works program child care referrals and maintain OW Child Care caseload for formal child care services
- Evaluate individual situations based on information provided
- Identify unique needs of the community to make appropriate referrals
- Ensure applicant/clients are receiving income they are entitled to based on guidelines
- Maintain child care fee subsidy waitlist and prioritize clients accordingly
- Complete monthly billing in OCCMS and Cross-Jurisdictional payments for child care fee subsidy
- Record, report, and maintain monthly and quarterly statistics for child care fee subsidy
- Assist with annual forecasting and budget tracking
- Ensure current and accurate service provider information is on file, including licensing details
- Provide training to service providers regarding invoicing/payment process,
- Complete detailed calculations, where necessary, to ensure provincial reporting details are accurate (EFIS)
- Ensure cross jurisdictional agreements are accurate and up to date
- Ensure recreation child care fee subsidy agreements are completed annually and information required in the earlyyears and child care guidelines is submitted
- Liaise with community agencies regarding shared clients and child care providers
- Warm handing clients over to other supporting agencies
- Building partnerships
- Other duties as assigned

What you'll bring





- Post-secondary certificate or diploma in Social Services, Human Services or a related field
- Minimum two (2) years experience in Human Services field, with previous client service experience
- Knowledge of provincial funding and operational guidelines (such as Child Care and EarlyON Management and Funding Guidelines as appropriate)
- Strong organizational, analytical, problem solving and multi-tasking skills with the ability to meet deadlines and assess and set priorities, to work independently and efficiently to manage individual responsibilities
- Knowledge of crisis intervention and conflict resolution techniques.
- Ability to engage a wide variety of people with a high level of professionalism and courtesy including culturally, socially and economically diverse populations, seniors, persons with disabilities and qualified colleagues
- Valid Class G driver's license and access to reliable transportation required
- Must provide clear criminal reference check including vulnerable sector screening
- Suitable work from home environment including reliable high speed internet
- Proficiency in Microsoft Office products

Preferred Qualifications

Education (degree/diploma/certifications):

- Post secondary diploma or degree in Social Services, Human Services or a related field
- De-escalation training or crisis intervention experience

Experience:

- Experience in a Social Services environment

Knowledge/Skill/Ability:

- Familiarity with programs, resources and services offered by the County of Dufferin, Community Services Department
- Familiarity with the Child Care and Early Years Act (CCEYA)
- Knowledge of the local human services support providers/agencies in Dufferin
- Knowledge of Ontario Child Care Management System (OCCMS), Online Application Form (OLAF), Canada Wide Early Learning and Child Care Plan (CWELCC)

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📌 Community Service Worker- Early Years and Child Care (Orangeville)
🏢 Dufferin County
📍 Orangeville