Join Kids Help Phone as the Manager of Operations and Business Intelligence. This full-time hybrid position in Toronto supports vital fundraising efforts for mental health initiatives.
You will lead operational strategies while developing reporting frameworks and dashboards to inform decision-making. Focusing on enhancing data quality and improving processes, your role is integral to maximizing fundraising impact for youth in Canada. Collaborating with various departments, you will drive innovation in operations, ensuring effective and effective fundraising practices.
Key Responsibilities:
• Drive performance improvement initiatives across operational teams
• Create operational plans that meet departmental goals
• Monitor key performance indicators and prepare executive reports




• Optimize data governance processes for fundraising technology
• Manage vendor relationships for system integrations and reporting
Requirements:
• Minimum of 6 years in related operational roles
• Expertise in Raiser’s Edge NXT and Power BI
• Strong analytical and problem-solving skills
• Excellent written and verbal communication
• Proven leadership in managing teams and projects
Leverage your operational expertise at Kids Help Phone to facilitate better outcomes in mental health support for young Canadians.
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📌 Kids Help Phone Operations & Business Intelligence Manager (Toronto)
🏢 Kids Help Phone
📍 Toronto