Summit Search Group is assisting their client in their search for a dynamic and experienced Working Regional Manager to join their retail management team within the Kamloops area. As a Working Regional Manager, you will be responsible for managing 1 location and overseeing the operations of 2 other retail locations, ensuring consistent performance, and driving the achievement of sales and operational targets.
Responsibilities
Leadership and Team Management
- Provide leadership and direction to store managers and their teams across the province.
- Foster a positive and collaborative work workplace, promoting teamwork and a customer-centric culture.
- Develop and mentor store managers to enhance their leadership and operational skills.
Operational Excellence
- Implement and maintain operational standards to ensure efficiency and consistency across all locations.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
- Collaborate with store managers to optimize inventory levels, control expenses, and maximize profitability.
Sales and Revenue Growth
- Develop and execute strategies to drive sales and achieve revenue targets for each location.
- Analyze market trends and customer feedback to identify opportunities for product and service enhancements.
- Work closely with the marketing team to implement promotional campaigns and initiatives that drive foot traffic and sales.
Customer Experience
- Ensure a high level of customer satisfaction by maintaining exceptional standards of service.
- Address customer concerns and feedback promptly, implementing improvements where necessary.
- Implement and uphold company policies and procedures related to customer interactions.
Communication and Reporting
- Communicate regularly with store managers to provide updates on company initiatives, policies, and performance expectations.
- Prepare and deliver comprehensive reports to senior management on the overall performance of the region.
Compliance
- Ensure compliance with all local, provincial, and federal regulations governing retail operations.
- Implement and monitor loss prevention strategies to safeguard company assets.
Qualifications
- Proven experience in retail management, with a minimum of 3 years in a regional management role.
- Strong leadership and team-building skills.
- Excellent analytical and problem‑solving abilities.
- Effective communication and interpersonal skills.
- Results‑oriented with a track record of achieving and exceeding sales targets.
- Familiarity with retail industry trends and best practices.
- Ability to travel within the province as needed.
Our client offers a salary starting at $55k with experience, annual bonus ranging between $7,400 - $14,000 based on perforamnce, milage based car allowance, comprehensive health & dental benefits fully covered by the company.
Summit Search Group has a strong commitment to Diversity, Equality and Inclusion. We strive for continuous development, modeling, inclusive behaviors and proactively managing bias throughout our process.
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📌 Regional Manager (Kamloops)
🏢 Summit Search Group
📍 Kamloops
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