Elevate your IT career with WCB as an IT Specialist III in Edmonton, Alberta. Focus on cloud services, Windows environments, and proactive issue resolution in this full-time role.
As a key member of the Application & Cloud Services team, you will oversee application and cloud solutions within the Business Technology Services department. Your expertise will help ensure the stability and reliability of WCB's IT environment, focusing on continuous improvement and security. In addition to project support, you'll be involved in system management and tactical decision-making to enhance service delivery.
Key Responsibilities:
• Perform primary support for enterprise applications and cloud environments
• Liaise with teams to address problem tickets and find solutions




• Plan and lead ACS projects and initiatives effectively
• Troubleshoot software and hardware-related issues
• Maintain robust documentation as per standards
Requirements:
• Bachelor's degree in computer-related discipline
• 10 years IT services experience, 7 years in technical support
• Knowledge of Azure DevOps, Microsoft Teams, and Linux
• Solid communication and problem-solving skills
• ITIL and COBIT certification preferred
Bring your cloud expertise, technical know-how, and problem-solving abilities to contribute meaningfully at WCB in Edmonton.
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