Bring your expertise to Portage Mutual as an Automobile Telephone Claims Representative. This role emphasizes claims investigation and customer communication in a hybrid work environment.
As an Automobile Telephone Claims Representative - I, you will play a key role in claims operations. Your responsibilities include evaluating, negotiating, and resolving automobile claims using remote investigation techniques. Robust communication will be essential as you relay coverage decisions to both customers and brokers clearly and effectively.
Key Responsibilities:
• Investigate and negotiate assigned automobile claims
• Communicate coverage decisions verbally and in writing
• Gather necessary statements and documents
• Identify potential underwriting concerns for review
• Engage experts as needed for claims analysis
Requirements:
• Minimum one year of insurance or technical industry experience
• Proficiency in MS Office Suite
• Attention to detail and accuracy in documentation
• Adaptability and team collaboration skills
• CIP designation or willingness to pursue it
Leverage your investigative skills and customer service focus with Portage Mutual in this impactful role.
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