Lead retail service excellence as a Customer Service Manager, directing on-site operations and managing staff. Ensure successful customer interactions through strategic planning and evaluation.
With a minimum of 1-2 years in retail, this role demands effective leadership and an understanding of market dynamics. You will manage a team of up to 10 people, focusing on delivering top service while resolving customer concerns and monitoring financial performance.
Key Responsibilities:
• Direct and evaluate daily retail operations
• Plan budgets and track financial performance
• Recruit and supervise a motivated team
• Analyze consumer demand and implement strategies
• Address customer complaints and supply issues promptly
Requirements:
• High school diploma or equivalent required
• 1-2 years' experience in retail supervision
• Robust management and organizational skills
• Capability to conduct staff performance reviews
• Must work on-site at the retail location
Secure your role in enhancing customer interaction and operational efficiency in the retail sector.
#J-18808-Ljbffr

📌 Retail Operations Customer Service Manager (Brampton)
🏢 TIRE WORLD
📍 Brampton