Lead transformative patient and provider experiences with Primary Care Alberta in Edmonton, Canada. Drive engagement strategies to enhance communication and trust across the healthcare system.
As the Patient & Provider Experience Lead, you will guide high-impact initiatives that prioritize the voices of both patients and providers. Reporting to the Executive Director, you'll implement and evaluate engagement strategies that foster transparency and inclusivity. Your leadership will be crucial in shaping the future of primary care in Alberta while building a high-performing and team-oriented team.
Key Responsibilities:
• Develop and execute strategic patient engagement plans
• Foster collaboration with clinical and operational teams
• Oversee advisory networks and feedback mechanisms




• Drive community engagement initiatives for health equity
• Prepare reports for senior leadership using insights
Requirements:
• Bachelor’s degree in communication or related field
• Minimum 7 years in healthcare engagement or relations
• Proven leadership experience with cross-functional teams
• Strong communication and relationship-building skills
• Experience with data to inform strategic decisions
Make a measurable difference in healthcare outcomes by prioritizing patient-centered approaches at Primary Care Alberta.
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📌 Patient Experience Program Manager Alberta (Edmonton)
🏢 Socket.dev
📍 Edmonton