Contribute to transforming cancer care with the Canadian Cancer Society as a CRM Technical Business Analyst in a hybrid work model. Leverage Salesforce expertise to optimize user experiences and enhance the organization’s CRM solutions.
This role centers around supporting the Salesforce ecosystem, engaging with product owners, and ensuring technical needs align with business goals. You will gather, analyze, and document requirements while collaborating with cross-functional teams to create user-centered solutions. Continuous improvement is vital, as you support enhancements and maintain system stability in a meaningful way.
Key Responsibilities:
• Gather and define requirements across teams and departments
• Facilitate structured requirements sessions with stakeholders




• Document user stories, process flows, and acceptance criteria
• Collaborate with Salesforce teams for scalable solutions
• Support Agile backlog refinement and testing activities
Requirements:
• 3-5 years of Salesforce solutions experience
• Robust analytical and problem-solving skills
• Familiarity with Agile methodologies
• Knowledge of data governance practices
• Salesforce Administrator certification preferred
Use your Salesforce expertise to make a real difference in cancer care at the Canadian Cancer Society.
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📌 CRM Technical Business Analyst - Hybrid (Prince George)
🏢 Canadian Cancer Society
📍 Prince George