Make a meaningful impact as a Client Care Specialist in Calgary with Gateway Services. Assist veterinary clinics and pet parents with empathy while ensuring every detail is managed with care.
This full-time, on-site position offers an opportunity to provide compassionate support during one of life’s challenging moments. You will be the first point of contact for clients, ensuring they receive top-notch service. A robust attention to detail, professionalism, and excellent communication skills are essential in this emotionally supportive role.
Key Responsibilities:
• Support veterinary clinics and pet parents via phone and email
• Answer inquiries with empathy and expertise
• Accurately record service requests and instructions




• Coordinate closely with Operations team
• Help facilitate pet parent viewings and pickups
Requirements:
• Previous customer service experience preferred
• High attention to detail in a fast-paced environment
• Calmness in sensitive situations
• Strong teamwork and communication abilities
• Commitment to providing exceptional customer service
Bring your compassionate nature to Gateway Services and assist families and pets during their most critical times.
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📌 Client Care Specialist at Gateway Services (Calgary)
🏢 Gateway Services
📍 Calgary