Business Consultant/SME to manage Broadridge Delivery & Governance initiatives ensuring accountability, transparency, and execution - JP1176

Position Title: Specialist II-IC - Business Consultant - Program Manager Line of Business: Broadridge Delivery & Governance Duration: 12 months (Possibility of Extension) Location: Downtown Toronto (twice a week) Seeking a Program Manager – Broadridge Delivery & Governance to ensure interests are effectively represented and delivered across all Broadridge-led initiatives. This role will drive accountability, transparency, and execution across projects, changes, and defect remediation, while proactively managing risks, escalations, and stakeholder communication. Success in this role requires strong stakeholder management, and the ability to resolve operational challenges in a timely manner. Must Haves

5+ years in

program management

delivering across

vendor governance

and

delivery oversight

environments Proven

stakeholder management ,

communication , and

escalation management

capabilities to ensure resolution of critical issues Demonstrated ability to work independently within

complex financial services

projects ensuring timely, accurate outcomes Robust

organizational

and coordination skills aligned with structured delivery expectations Post-secondary education or equivalent combination of education and experience Nice to Have

Interest in participating in onsite office culture and team engagement Responsibilities





Champion priorities by ensuring requirements and timelines are clearly represented and delivered by Broadridge Manage and escalate Broadridge service delivery issues to ensure accountability and timely resolution Oversee program execution for projects, enhancements, and defect fixes ensuring delivery commitments are met Maintain centralized tracking and reporting for Broadridge initiatives highlighting risks and dependencies Drive effective escalation and incident management across and Broadridge leadership Act as the key liaison bridging internal stakeholders and Broadridge SMEs ensuring consistent communication Diagnose and resolve complex operational challenges while informing decision-making through analytical insight Position Title: Specialist II-IC - Business Consultant - Program Manager Line of Business: Broadridge Delivery & Governance Duration: 12 months (Possibility of Extension) Location: Downtown Toronto (twice a week) Seeking a Program Manager – Broadridge Delivery & Governance to ensure interests are effectively represented and delivered across all Broadridge-led initiatives. This role will drive accountability, transparency, and execution across projects, changes, and defect remediation, while proactively managing risks, escalations, and stakeholder communication. Success in this role requires strong stakeholder management,



and the ability to resolve operational challenges in a timely manner. Must Haves

5+ years in

program management

delivering across

vendor governance

and

delivery oversight

environments Proven

stakeholder management ,

communication , and

escalation management

capabilities to ensure resolution of critical issues Demonstrated ability to work independently within

complex financial services

projects ensuring timely, accurate outcomes Strong

organizational

and coordination skills aligned with structured delivery expectations Post-secondary education or equivalent combination of education and experience Nice to Have

Interest in participating in onsite office culture and team engagement Responsibilities

Champion priorities by ensuring requirements and timelines are clearly represented and delivered by Broadridge Manage and escalate Broadridge service delivery issues to ensure accountability and timely resolution Oversee program execution for projects, enhancements, and defect fixes ensuring delivery commitments are met Maintain centralized tracking and reporting for Broadridge initiatives highlighting risks and dependencies Drive effective escalation and incident management across and Broadridge leadership Act as the key liaison bridging internal stakeholders and Broadridge SMEs ensuring consistent communication Diagnose and resolve complex operational challenges while informing decision-making through analytical insight Disclaimer: AI may be used in evaluating candidates. This posting is for an existing vacancy.

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📌 Business Consultant/SME to manage Broadridge Delivery & Governance initiatives ensuring accountabili (Toronto)
🏢 S.i. Systems
📍 Toronto