Explore an exciting career as a Service Dispatcher with GDI Ainsworth, facilitating the essential connection between our customers and service teams. Ensure proactive support and smooth operations every day.
In this pivotal position, you will answer service calls, assess customer needs, and schedule technician work accurately. Your role is crucial for effective communication and operational success, overseeing the scheduling and details required for task completion while managing administration duties, including payroll. Maximize customer satisfaction through clear communication and logistical efficiency.
Key Responsibilities:
• Promptly answer service calls and log all requests
• Schedule technicians based on job requirements and urgency




• Update customer portals regarding service order statuses
• Confirm service completion and gather necessary information
• Maintain daily reviews of completed work for accuracy
Requirements:
• 1-2 years of experience in dispatching preferred
• Robust MS Office skills, especially in Excel
• Excellent communication and interpersonal abilities
• Detail-oriented with an aptitude for multitasking
• Capable of exercising independent judgment
Join GDI Ainsworth as a Service Dispatcher and drive our commitment to outstanding customer experiences.
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📌 Service Dispatcher Career at GDI Ainsworth (Calgary)
🏢 GDI.com
📍 Calgary