Ellwood Park Animal Hospital, located in Abbotsford, BC, is looking for an experienced, full‑time Client Service Representative (CSR)/Receptionist/Veterinary assistant to join our team.

This individual will be an enthusiastic, punctual, responsible person with a robust work ethic to effectively serve the needs of our clients and patients in our multi‑doctor, busy hospital.

Job Requirements

- Must have previous experience in a veterinary hospital, preferably with a certificate in a Veterinary Assistant program
- Create a warm, welcoming, fear‑free environment for our clients and patients
- Demonstrate professionalism in a fast‑paced environment
- Capable of following direction from co‑workers/DVMs and performing at a high standard
- Ability to work as part of a team
- Ability to remain calm and efficient in stressful situations
- Positive outlook and enthusiasm

Duties

- Answering phone calls on a multiline phone system
- Scheduling appointments in PIMS system (Cornerstone)




- Placing outbound calls to clients for follow‑up and future appointment/bookings
- Responding and managing email correspondence
- Invoicing/billing; creating estimates, processing payment
- Filing electronic documents
- Additional administrative & housekeeping duties including cleaning of hospital, vacuuming, mopping, deep cleaning

Job Type: Full time

Benefits

- Extended Health Benefits
- RRSP matching

Submit resume and cover letter to

Only shortlisted candidates will be contacted.

We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.

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📌 Veterinary Assistant/Receptionist (Abbotsford)
🏢 National Veterinary Associates
📍 Abbotsford