Join Richmond Hill Toyota as an Automotive Appraisal Advisor, focusing on customer relationship building in the Service Drive. This role emphasizes a structured, consultative approach without high-pressure sales.
The Automotive Appraisal Advisor works closely with customers in service, conducting complimentary appraisals to enhance their experience. This is a vital role within the Loyalty Team, aimed at increasing trade volume while ensuring compliance and protecting customer satisfaction. Engage existing service customers to maximize opportunities and support used vehicle acquisition.
Key Responsibilities:
• Identify potential exchange opportunities through service reviews
• Conduct appraisals during customer service appointments




• Present low-pressure vehicle exchange options
• Schedule and coordinate appointments with Sales Managers
• Maintain thorough CRM records for appraisals
Requirements:
• Must possess a valid OMVIC Salesperson License
• Requires a valid Driver’s License
• Proven organizational and communication skills
• Previous dealership experience preferred
• Comfortable with CRM, DMS, and appraisal tools
Capitalize on your automotive knowledge and relationship-building skills at Richmond Hill Toyota as an Automotive Appraisal Advisor.
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📌 Richmond Hill Automotive Appraisal Advisor Role
🏢 PAG Direct
📍 Richmond Hill