Join TELUS as a Technical Product Manager and lead the charge in sales technology transformation. Your expertise will enhance how TELUS SMB leverages conversational intelligence and call coaching platforms.

As a Senior Technical Product Manager, you'll be responsible for defining strategies that improve seller coaching and performance. With a robust background in product management, you will integrate cutting-edge telephony solutions, support sales operations, and directly impact revenue growth.

Key Responsibilities:



• Oversee roadmaps for telephony systems including Genesys Cloud • Define strategies around use cases for call coaching impacts • Work with sales leadership to refine product requirements • Design analytics frameworks linking call insights to revenue • Lead training and communication initiatives for platform adoption

Requirements: • Minimum 5 years in product strategy focusing on sales tech • Hands-on experience with one telephony or conversational intelligence platform • Experience directly collaborating with sales teams • Familiarity with AI in a sales context • Track record in change management and user adoption strategies

Drive change and achieve high revenue impact while enhancing sales effectiveness at TELUS. #J-18808-Ljbffr

📌 Technical Product Manager - Sales Technology (Toronto)
🏢 Telus
📍 Toronto