Elevate your IT support career with Concentrix as a Technical I in Chatham, Ontario. Focus on desktop, network, and application support while ensuring seamless user operations.
The Technical I role at Concentrix requires direct involvement in providing end-user support for desktop systems, hardware, software, and telephony. Candidates must have at least five years of experience in a Windows-based environment and solid troubleshooting skills. Excellent communication abilities, attention to detail, and a team-oriented approach are essential for success in this position.
Key Responsibilities:
• Build and maintain Windows workstations and laptops
• Manage and resolve technical support tickets
• Install and configure desktop applications




• Troubleshoot hardware issues and repairs
• Maintain hardware and software inventory
Requirements:
• 5+ years in desktop/laptop support roles
• Competency with SCCM/BigFix for deployments
• Current certifications like CompTIA A+/MCSA required
• Skillful in ITIL and Remedy ticket management
• Must lift up to 50 lbs as needed
Bring your expertise in IT operations to Concentrix and support various brands in achieving their technological goals.
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📌 IT Support Technician at Concentrix (Chatham-Kent)
🏢 Convergys
📍 Chatham-Kent