Elevate the success of Canadian ISVs with Amazon Web Services. This Customer Success Manager role requires leading cloud and AI transformations and ensuring long-term value for clients.

AWS Canada is seeking an experienced Customer Success Manager to enhance the journey of Independent Software Vendors (ISVs). You will oversee a diverse portfolio of accounts, ensuring they fully leverage AWS technology for substantial business outcomes. With a strong focus on strategic milestones, this role demands engaging with various stakeholders and driving collaboration across AWS teams.

Key Responsibilities:



• Own success of multiple ISV accounts and strategy definition • Facilitate executive alignment sessions and roadmap execution • Support generative AI adoption and technical governance models • Identify barriers and escalate as needed for customer progress • Lead co-innovation workshops and strategic planning meetings

Requirements: • 5+ years in leading large-scale technical programs • Experience in engaging customer executives and partners • Proficiency in cloud architecture and migration • AWS certification preferred but not essential • Strong communication with technical teams and executives

Become a vital partner in transforming the landscape for Canada's most cutting-edge software companies. #J-18808-Ljbffr

📌 Customer Success Manager AWS Canada (Toronto)
🏢 Amazon Web Services (AWS)
📍 Toronto