30 Jul
|
American President Lines
|
Halton Hills
30 Jul
American President Lines
Halton Hills
Join CEVA Logistics in Halton Hills, ON as a Customer Success Skilled I, where your role centers on enhancing customer relationships in contract logistics. This position offers a platform for learning about service delivery and problem resolution.
You will support customer operations by tracking issues, preparing documentation, and ensuring alignment with service commitments. The role provides invaluable experience in logistics and is perfect for early-career professionals looking to build a solid foundation in customer success.
Key Responsibilities:
• Assist with customer communications and follow-ups on requests
• Track performance issues and coordinate resolution strategies
• Prepare documentation for customer and internal discussions
• Maintain detailed customer and contract information
• Support documentation for renewals and service adjustments
Requirements:
• Bachelor’s degree in a related field or equivalent experience
• 0–2 years’ experience in customer service or logistics
• Eagerness to learn contract logistics fundamentals
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
Begin your professional journey in logistics and customer satisfaction at CEVA Logistics.
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📌 Customer Success Professional at CEVA Logistics (Halton Hills)
🏢 American President Lines
📍 Halton Hills