Become a key player as a Telecommunications Systems Engineer specializing in both cloud and on-premises telephony platforms. This role prioritizes system optimization, call quality assurance, and lifecycle support in voice environments.
The Telecommunications Systems Engineer will oversee the reliability of critical telephony systems, including Cisco and Genesys Cloud solutions. With an emphasis on call quality monitoring and incident response, your expertise will drive optimal system performance. A blend of technical skills and collaboration with vendors is essential. This position requires five years in IT and advanced knowledge of communications equipment.
Key Responsibilities:
• Manage telephony operations and Cisco systems
• Monitor and troubleshoot call quality using various tools
• Design effective system configurations and call routing
• Lead incident response efforts and documentation
• Coordinate for hardware and software issue resolution
Requirements:
• Bachelor’s degree in computer science
• Five years of experience in IT
• Three years of infrastructure-focused roles
• Advanced understanding of operating systems
• Physical capability to handle job demands
Harness your passion for voice technology and contribute to exceptional telephony services.
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