Join John Brooks Company as a Bilingual Customer Service Representative, delivering exceptional service and support. This role emphasizes pricing, quoting, and handling customer inquiries for filtration products.
In this customer-centric position, you will work closely with the Customer Service Supervisor and assist in ensuring customer satisfaction. You'll handle order entry, respond to queries, and connect with suppliers. Your goal is to meet sales targets while providing timely updates and maintaining relationships with key accounts.
Key Responsibilities:
• Respond promptly to customer inquiries on pricing and orders
• Enter customer orders accurately and efficiently
• Maintain regular communication with the Outside Sales team
• Build strong relationships with target accounts
• Provide Level 1 technical support and escalate when necessary
Requirements:
• Bilingual in English and French
• Detail-oriented with a focus on customer satisfaction
• Experience with order entry systems preferred
• Robust communication skills
• Ability to work collaboratively with teams
Bring your bilingual skills and commitment to customer service to John Brooks Company.
#J-18808-Ljbffr

📌 Bilingual Customer Service Representative at John Brooks (Edmonton)
🏢 Doist
📍 Edmonton