Inside Sales Account Manager, Central Canada

Job Description: The Inside Sales Account Manager (ISAM) is a key driver of growth within the Axis partner ecosystem. This individual contributor office‑based role is based in Mississauga, ON. Remote candidates will not be considered.

Responsibilities

Partner Development & Enablement

- Build and maintain strong relationships with Authorized Partners, Distributors, and other members of the Axis partner ecosystem.
- Proactively manage the Authorized Partner lifecycle, including onboarding, activation, reactivation and retention to increase partner engagement, solution adoption, and business development opportunities.
- Evaluate Channel Partner Program applications and support partner development initiatives in accordance with Axis program requirements and guidelines.
- Drive partner enablement through training, tool adoption, and solution education, helping partners build confidence in promoting, positioning, and supporting Axis solutions while becoming more self‑sufficient within the Axis ecosystem.
- Investigate customer and partner needs and provide consultative guidance on Axis products, technologies, and solutions.
- Deliver product demonstrations, training sessions, webinars, and Axis Experience Centre (AEC) presentations that increase solution awareness, partner capability, and engagement.

Opportunity Development & Territory Support

- Deliver exceptional service through timely handling of inbound phone, chat, email, and web inquiries while identifying opportunities to support partner engagement and business growth.
- Qualify and follow up on inbound leads and inquiries, identify project opportunities, and provide consultative support to partners.




- Support territory growth through proactive outreach, partner engagement, and business development activities.

Collaboration & Operations

- Collaborate with Regional Sales Managers, Area Sales Managers, Field Sales Engineers, Distribution Account Manager, Marketing, and other internal stakeholders to support territory objectives, partner success, and business growth.
- Drive awareness and participation in Axis Academies, webinars, trade shows, customer events, and other engagement activities.
- Maintain accurate activity tracking, opportunity management, and customer engagement records within Salesforce.
- Maintain current knowledge of Axis products, solutions, and industry trends to serve as a trusted resource for partners and customers.
- Perform other related duties as assigned.

Essential Skills

- Strong relationship‑building, communication, presentation, and organizational skills.
- Demonstrated ability to manage multiple priorities, work independently, and proactively drive initiatives to completion.
- Experience working with CRM platforms (Salesforce preferred) and Microsoft Office applications.
- Technical aptitude with a basic understanding of networking concepts and the ability to learn and communicate technology solutions.
- Passion for customer service, partner success, and continuous learning.

Education and Experience





- Bachelor's degree in Business, Sales, Marketing, Technology, or a related field; or equivalent professional experience.
- 2+ years of experience in sales, account management, channel development, or a customer‑facing role within the technology industry.

Valued but not Required Skills or Experience

- Experience working with channel partners, distributors, resellers, or within the security, IT, networking, or technology industries is considered an asset.
- Axis Certified Professional (ACP).

Physical Demands

Employee is occasionally required to lift 10-20 lbs. Travel up to 15% annually. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation

Pay range: $75K-$90K total compensation (80% base / 20% commission OTE and corporate bonus). Compensation will be dependent on factors, including the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the province.

Benefits

- Competitive Compensation: Including performance‑based incentives.
- Comprehensive Advantages Package: Health, dental, and vision insurance to keep you and your family healthy.
- Work‑Life Balance: Flexible work arrangements and a supportive environment.
- Professional Development: Access to continuous learning opportunities, training programs, and tuition reimbursement.
- Global Exposure: Opportunity to visit our headquarters in Sweden and collaborate with international teams.
- Sabbatical Program: A paid sabbatical every five years.
- Supportive Culture: Tons of support from leadership and colleagues.

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📌 Inside Sales Account Manager, Central Canada (Toronto)
🏢 Axis Communications
📍 Toronto