Join the Mr. Handyman team as a CSR and Marketing Assistant, where exceptional service meets marketing expertise. Deliver outstanding customer support while growing your skills in a dynamic office environment.
As a CSR and Marketing Assistant, you will engage directly with customers through various communication channels, ensuring satisfaction and promptly addressing inquiries. Your organizational skills will help schedule appointments and manage technician calendars while resolving customer complaints effectively. Experience in digital marketing will be an asset in this role.
Key Responsibilities:
• Answer inbound and outbound customer inquiries via calls, emails, and chats
• Schedule customer appointments and manage technician schedules




• Resolve customer complaints with effective solutions
• Maintain records of interactions and nurture leads
• Assist with marketing strategies and research projects
Requirements:
• Bachelor’s degree or diploma in a related field
• 2+ years of experience in an office setting
• Proficiency in CRM software and Microsoft Excel
• Solid communication and problem-solving skills
• Ability to manage multiple tasks while meeting deadlines
Enhance your career with customer relations and marketing skills at Mr. Handyman.
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📌 CSR and Marketing Assistant at Mr. Handyman (Burnaby)
🏢 Hunter Super Techs TurnPoint
📍 Burnaby