Elevate your IT career with WBM as an IT Support Analyst. Join our Managed Services team to deliver exceptional support in a rewarding setting.
WBM is expanding its Managed Services team and seeking an IT Support Analyst to oversee daily IT operations for a variety of Western Canadian companies. You'll respond to client inquiries via phone, email, or live chat, providing effective solutions to technical issues and ensuring user productivity. This role promises a vibrant team atmosphere committed to delivering top-notch IT experiences.
Key Responsibilities:
• Manage daily IT operations and client inquiries
• Provide solutions via phone, email, and live chat
• Empower users to return to productive work
• Collaborate with an elite team of IT professionals
• Celebrate team successes and drive feedback
Requirements:
• Excellent critical thinking and customer service skills
• Experience in IT support, particularly O365
• Basic networking knowledge required
• Certifications like A+, Network+, Security+ are an asset
• Enthusiasm for competition and teamwork
Enhance your IT expertise while being part of WBM’s winning team!
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📌 IT Support Analyst at WBM (Winnipeg)
🏢 WBM TECHNOLOGIES
📍 Winnipeg