Elevate your leadership skills at Serco Canada Inc. as a DriveTest Centre Supervisor in Smiths Falls. Manage daily operations, support staff, and ensure excellent customer service in a dynamic setting.
Serco Canada Inc. seeks an experienced individual for its DriveTest Centres in Smiths Falls, Renfrew, and Pembroke. This supervisory role requires strong leadership and the ability to manage customer service activities effectively. Ideal candidates should possess previous office management experience and excellent interpersonal skills to foster a supportive and effective work environment.
Key Responsibilities:
• Oversee customer service and Driver Examiner operations
• Direct daily activities to meet service delivery objectives




• Coordinate workflow and assign staff tasks
• Serve as liaison for operational issue resolutions
• Educate staff on LCS system updates and troubleshooting
Requirements:
• Proven leadership experience in a fast-paced setting
• Strong interpersonal and presentation skills
• Creative problem-solving abilities
• Previous office management background
• Ability to motivate and train staff effectively
Apply leadership and customer service expertise to enhance operations at Serco Canada’s DriveTest Centres.
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📌 DriveTest Centre Supervisor in Smiths Falls (Sault Ste. Marie)
🏢 Serco
📍 Sault Ste. Marie