Enhance client interactions as a Team Lead at BDC, located in Edmonton. This role is perfect for leaders with a passion for mentoring and operational excellence in a hybrid workplace.
As the Team Lead in Client Support, you'll take charge of a vital team dedicated to supporting the Alberta North market. Your responsibilities include managing client support initiatives, mentoring staff, and ensuring comprehensive administrative support to business operations. Engage closely with the Vice President to align strategies and monitor performance metrics.
Key Responsibilities:
• Oversee Client Support Coordinators and operational performance
• Hire, train, and inspire high-performing support teams
• Collaborate with various departments for optimal service




• Monitor strategic objectives and prepare performance reports
• Support business centers with related activities and maintenance
Requirements:
• Bachelor’s degree in business administration or similar
• 5+ years in client support and team leadership
• Collaborate effectively with various stakeholders
• Robust computer skills and proficiency in BDC software
• Valid driver’s license necessary for role
Leverage your expertise in client support and team management to excel at BDC.
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📌 BDC Client Support Leadership Role (Edmonton)
🏢 BDC
📍 Edmonton