Join Rimes as a Financial Data Client Experience Consultant, focusing on elevating client service strategies and enhancing data solutions. Fuel client satisfaction with your expertise and industry knowledge.
The Client Experience Consultant role at Rimes involves directly managing existing client accounts within North America. You will hold the responsibility for maintaining service quality that meets KPIs, while facilitating communication for service adaptations. Regular assessments and strategic discussions with clients are essential functions of this impactful position.
Key Responsibilities:
• Manage relationships and growth of existing clients
• Supervise flow workload for assigned accounts
• Offer expert guidance on data feed necessities
• Lead periodic service evaluations with clients
• Solve escalations as a point of contact for the team
Requirements:
• 2+ years of experience in financial data
• Proficient in MS Excel® and PowerPoint®
• Strong analytical and interpersonal skills
• Graduate degree in finance or related field
• Knowledge of ETL processes and SQL
Leverage your robust communication and financial data expertise to enhance client experiences at Rimes.
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📌 Financial Data Client Experience Consultant (Toronto)
🏢 RIMES Technologies
📍 Toronto
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