Welcome to Foss Group of Companies — WhereValues Drive Everything We Do

For over 60 years, the Foss Group ofCompanies has been a leader in the automotive industry, home to two trustedbrands: Roy Foss and Foss National Leasing.Our success is driven by our incredible team. These are dedicated andpassionate individuals who embody our core values daily, building a reputationfor excellence in retail, fleet, service, and innovation.

At Foss Group of Companies, we are guidedby five principles:

- Glad to be here – We show up with positivity andpride.
- Sweat the small stuff – Details matter, and we getthem right.
- Show up for each other – We succeed as a team.
- Walk the talk – We lead by example.
- Set the standard – We raise the bar.

We are proud of the long-standingrelationships we've built with our clients, customers, and our team members.When you join Foss Group of Companies, you're joining a company that leads withheart, acts with integrity, and invests in your growth. If you want a workplacewhere your impact is celebrated, you've found your next move.

Salary Range: Base + Commission - OTE $75,000.00- $120,000.00/yearly

About The Current Open Role

Roy Foss Motors, Thornhill is seeking an experienced Service Advisor toprovide an exceptional customer experience. The ideal candidate has a minimumof 3-5 years’ experience in this role. This individual is passionate,professional, has a positive attitude, and shares our obsession with customerservice. If this sounds like you, come join our team!

What We're Looking For

- Handle client service appointments.
- Complete vehicle walk-arounds.




- Write client repair orders and assist with diagnosingservice issues.
- Present maintenance schedule recommendations.
- Prepare time and price estimates for service andparts.
- Keep in constant contact with clients, updating themvia phone, email and chat.
- Process client payments.
- Schedule future service appointments.
- Support with service and parts initiatives andprocesses as required.
- Advises customers about necessary service for routinemaintenance.
- Confers with customers about inspection results,recommends corrective procedures, and prepares work order for neededrepairs.
- Explains the work performed and the repair ordercharges to the customer.
- Establishes “promised time.” Checks with TowerOperator, if necessary.

What You'll Bring

- High school diploma or general education degree (GED).
- 2- 3 years related experience and/or training; orequivalent combination of education and experience.
- Automotive dealership or similar experience a definiteasset.
- Previous experience with Chrysler is an asset.
- Valid Driver’s License.
- Strong work ethic and hustle to make it happen on adaily basis.
- Willingness to consistently go the extra mile tocreate an extraordinary customer experience.
- Basic computer skills.
- Positive attitude and customer oriented.




- Great in-person and phone customer service skills.
- Reynolds & Reynolds (DMS) experience an asset

What We Offer:

Competitive compensation and benefitspackage.

Employee team building and social events.

Learning and development programs for allteam members.

Growth potential within ourorganization.

Employee discount programs.

Foss purchase and service program.

Employee referral and recognitionprograms.

Our Commitment to Equal Opportunity

At Foss Group of Companies, we arededicated to creating a workplace where everyone feels welcome and has theopportunity to thrive. We believe that a diverse and inclusive team is not onlyour strength, but it also drives innovation and helps us better serve ourcustomers and community.

We are proud to be an equal opportunityemployer. We consider all qualified applicants without regard to race, color,religion, gender, gender identity or expression, sexual orientation, nationalorigin, age, or disability. Our commitment to equal opportunity extends to allaspects of employment, including hiring, training, promotion, compensation, andbenefits.

Foss Group of Companies is committed toproviding an inclusive, accessible work setting. In accordance with theAccessibility for Ontarians with Disabilities Act (AODA), accommodations areavailable upon request for candidates taking part in all aspects of therecruitment and selection process.

We are committed to fostering a culture offairness, equity, and respect for every employee and applicant.

Should you have any questions or concerns,you can reach out to

#J-18808-Ljbffr

📌 Service Advisor (Vaughan)
🏢 Royfossthornhill
📍 Vaughan