Take on a rewarding role as a Customer Accounts Associate at Toyota Financial Services in Markham, Ontario. This permanent, full time position focuses on bilingual communication and effective account management in a hybrid setting. In this role, you'll support customers with their accounts through a high volume of calls, working to address payments and minimize delinquencies.

You'll ensure compliance with company policies while providing exceptional service to originate solutions. Collaboration with internal teams and effective problem-solving are vital to your success. Key Responsibilities:
Manage inbound and outbound collection account calls
Ensure all activities meet compliance standards
Analyze account information and negotiate terms
Collaborate with internal teams for resolution
Keep diligent records of customer interactions Requirements:
Bilingual in English and French necessary
Minimum of 2 years in finance or related sectors
Excellent negotiation and decision-making abilities
Experience with Microsoft Office and CRM applications
Detail-oriented with effective multi-tasking skills Utilize your communication and customer service skills to enhance the customer experience at Toyota Financial Services.

📌 Toyota Financial Services Collections Associate Markham
🏢 Toyota Credit Canada
📍 Markham