Lead the transformation of OLG's Lottery division as VP, Lottery Strategy & Customer Experience. Shape strategic initiatives and ensure sustainable growth while championing customer-centric practices and data-driven decision-making. As a key leader reporting to the Chief Lottery Officer, your role includes the strategic direction and evolution of OLG's Lottery business.

You'll oversee large-scale transformations, ensuring alignment with business objectives and operational preparedness. Your leadership will drive measurable results across strategy, planning, and customer experience initiatives. Key Responsibilities:
Lead high-impact business transformation initiatives
Ensure operational readiness for transformational changes
Develop and execute a multi-year Lottery strategy




Shape and govern strategic initiative portfolios
Establish key performance indicators for transformation metrics Requirements:
Significant executive leadership experience in strategy execution
Demonstrated success in governance and change management
Experience in complex organizational settings
Solid skills in performance management frameworks
Proven capacity to drive customer experience strategies Bring your strategic vision and leadership skills to advance OLG's Lottery business and enhance customer experience.

📌 Vp Lottery Strategy & Customer Experience Toronto
🏢 Ontario Lottery and Gaming
📍 Toronto