Elevate your career as a System Analyst at Air Canada Vacations, focusing on critical travel applications and enterprise systems. Enjoy a hybrid work setting that promotes flexibility and work-life balance. In this essential role at Air Canada Vacations, you will act as a key technical liaison between business users and IT teams, ensuring the smooth operation of travel reservations platforms.

Your responsibilities include providing Level-2 support, conducting root-cause analysis, and coordinating testing with various stakeholders. Your expertise will contribute to high-quality project delivery and system improvements. Key Responsibilities:
Deliver application support for core business systems
Resolve complex incidents impacting operations




Evaluate solution options and document requirements
Lead functional and user acceptance testing
Develop training materials and system documentation Requirements:
University degree in Computer Science or related field
Over 2 years of experience in system analysis or applications support
Proficiency in JIRA and Confluence for project management
Excellent communication and analytical skills
Bilingual proficiency in English and French Utilize your skills in technical analysis and problem resolution to support Air Canada Vacations in delivering exceptional travel experiences.

📌 System Analyst Position At Air Canada Montreal
🏢 Air Canada Vacations
📍 Montreal