Become a Web Reservation Support Agent at HIS Canada Travel Inc. and utilize your skills in customer service and reservation management. Engage with customers while ensuring their travel plans run smoothly.
This role focuses on processing reservations, verifying booking details, and assisting clients with modifications and cancellations. Your ability to work under pressure and communicate effectively will enable you to exceed customer expectations and maintain precise records of interactions. Collaborate with suppliers and internal teams to help promote travel products.
Key Responsibilities:
• Process and manage online reservations in a timely manner
• Respond proactively to inquiries via various digital channels
• Assist with booking changes and special requests for customers




• Verify pricing, promotions, and travel needs accurately
• Support sales initiatives by promoting travel solutions
Requirements:
• TICO certification or Travel and Tourism Diploma preferred
• Excellent oral and written communication skills
• Solid organizational and time management aptitude
• Experience with computer applications, especially MS Office
• Willingness to work flexible hours, including weekends
Leverage your passion for travel and customer service as part of the HIS Canada team.
#J-18808-Ljbffr

📌 Web Reservation Support Agent at HIS Canada (Toronto)
🏢 H.I.S Canada Travel
📍 Toronto