Shape customer experiences at Motion Industries as an Experienced Senior Customer Service Representative. Use your robust communication and negotiation skills to meet diverse customer needs.
This senior-level role requires handling complex inquiries and ensuring customer orders are fulfilled accurately. You will develop relationships that foster repeat business and mentor junior representatives. Your insights and expertise will contribute to improving operational efficiencies and customer satisfaction.
Key Responsibilities:
• Respond to inquiries and provide tailored solutions
• Process customer orders via various platforms
• Influence sales through strategic pricing negotiations
• Enhance customer relationships and support buyer needs
• Expedite orders and manage branch inventory
Requirements:
• High school diploma or equivalent mandatory
• At least five years of relevant experience required
• Strong attention to detail and organizational prowess
• Exceptional communication skills necessary
• Capable of negotiating and managing multiple tasks
Utilize your experience to deliver exceptional service at Motion Industries.
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📌 Experienced Senior Customer Service Role (Lethbridge)
🏢 Genuine Parts
📍 Lethbridge