Drive service department profitability at Brandt as a Field Service Operations Manager focused on leading teams across the Atlantic region. Leverage best practices to enhance customer satisfaction and operational efficiency.
Brandt is looking for an experienced Field Service Operations Manager to oversee operations in the Atlantic region. This managerial role emphasizes mentorship and collaboration with Service Managers to improve service outcomes, technician efficiency, and billing accuracy. You will actively contribute to creating strategic plans while ensuring compliance with company standards and enhancing customer service.
Key Responsibilities:
• Collaborate with Service Managers on strategic service objectives
• Monitor technician efficiency and billing accuracy




• Develop actionable performance improvement plans
• Conduct audits for compliance with policies
• Apply Lean principles to optimize workflows
Requirements:
• 6-10 years of experience as a Service Manager
• Solid customer-focused mindset
• Proficient in Microsoft Office applications
• Clear auditing and compliance understanding
• Relevant post-secondary education preferred
Enhance operational performance and lead teams to achieve service excellence as a Field Service Operations Manager at Brandt.
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📌 Field Service Operations Manager – Atlantic Region (Halifax Regional Municipality)
🏢 Brandt Group of Companies
📍 Halifax Regional Municipality