Support customer satisfaction at RONA as a Service Associate focused on the Returns Desk. Employ your communication skills to ensure every customer leaves happy.
In your role, you will serve as the face of RONA, warmly greeting customers while managing returns and exchanges according to company policy. Responsibilities include balancing cash reports accurately at the end of shifts and ensuring that cashiers are equipped with essential supplies. Your contributions will play a crucial role in maintaining a positive and efficient store environment.
Key Responsibilities:
• Provide a warm welcome to every customer
• Manage merchandise returns and ensure accuracy in exchanges
• Complete cash report balancing after each shift




• Prepare relevant paperwork for vehicle rentals
• Support cashiers with necessary items for their roles
Requirements:
• Strong communication skills for effective customer greeting
• Proven experience in excellent customer service
• Cashier experience is an asset
• Ability to comply with company policies on safety and loss prevention
• Commitment to a protected and inclusive environment
Bring your talents to RONA and create an enjoyable shopping experience for every customer.
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📌 Service Associate RONA Returns Desk (Quebec City)
🏢 Rona
📍 Quebec City