Join Varicent as a Technical Support Analyst, where you'll empower customers through expert troubleshooting and problem-solving. Engage with both on-premise and SaaS solutions directly impacting revenue optimization. In this full-time co-op role, you will work closely with technical teams to resolve complex issues and communicate effectively with customers.

This position will allow you to refine your analytical abilities while addressing technical inquiries in a cooperative workplace, ensuring a positive support experience for all clients. Key Responsibilities:
Investigate and document technical issues across applications
Analyze diagnostic information and logs for issue resolution
Reproduce issues in testing environments for clarity




Maintain accurate records of customer interactions
Collaborate with internal teams to expedite solutions Requirements:
Experience in troubleshooting technical software issues
Knowledge of SQL and relational databases
Familiarity with client-server and web applications
Solid communication skills in both spoken and written English
Ability to manage multiple priorities effectively Bring your technical expertise to Varicent and contribute to a transformative customer service experience.

📌 Varicent Technical Support Analyst Toronto (Canada)
🏢 FunnelCake
📍 Canada