Become a key player as a Supervisor of Global VIP Guest Services at Four Seasons, located in Toronto. Ensure personalized experiences for our esteemed guests through effective leadership. This role is a 12-month contract focused on overseeing the Global VIP Guest team's operations. You will coach and develop team members while maintaining high levels of service. Collaborate with global property teams to elevate guest satisfaction and address any escalated issues. Key Responsibilities:
Lead daily activities and performance of Advisors
Conduct onboarding and training for team members
Oversee team scheduling and operational processes
Support optimal use of tech tools and systems
Track data for guest insights and operational needs Requirements:
Proven ability to deliver luxury guest service
Solid problem-solving skills for escalated concerns
Organized and detail-oriented in operations
Experience with technology and systems adoption
A qualified demeanor when handling guest situations Lead a high-performing team focused on delivering outstanding experiences for VIP guests at Four Seasons.

📌 Supervisor For Vip Guest Services Toronto
🏢 Four Seasons
📍 Toronto