Be part of SUNPAN's growth journey as a Customer Service Expert, focused on managing accounts and enriching client interactions with exceptional service. In this role, you will be responsible for customer account management and order processes, ensuring timely and accurate support. With at least three years of experience in customer service, you should possess keen organizational skills and the ability to work efficiently in a agile setting.

Your role will include troubleshooting and coordinating with internal teams for optimal customer experiences. Key Responsibilities:
Maintain and oversee customer accounts
Handle inquiries through multiple communication channels
Process orders and ensure timely delivery
Proactively resolve customer issues with empathy
Collaborate with internal teams for problem-solving Requirements:
3+ years in customer/client service experience
Proficient in Microsoft Office
Excellent interpersonal and communication skills
Service-focused with exceptional attention to detail
Knowledge of SAP is advantageous Join SUNPAN's passionate team and make a difference in customer satisfaction and retention.

📌 Sunpan Customer Service Expert Toronto
🏢 SUNPAN
📍 Toronto