Join the Clinic Support Office in Edmonton as a Referral Team Supervisor. This permanent, full time position focuses on optimizing referral operations and leading a dedicated team.

In your mid-level role, you will direct the team responsible for case management from intake through submission. Your contributions will include developing workflows, addressing operational challenges, and ensuring the delivery of quality services in a fast-paced setting.

This position emphasizes your leadership and team development skills.

Key Responsibilities:
Oversee end-to-end referral processing and documentation
Monitor workflow efficiencies and provide coaching
Support team performance goals and operational standards




Ensure compliance with privacy and confidentiality guidelines
Respond effectively to stakeholder inquiries and concerns

Requirements:
5+ years of experience in healthcare administration or insurance
3 years of supervisory experience in a high-volume role
Solid detail orientation with leadership abilities
Excellent communication and organizational skills
Capacity to manage confidential information properly

Elevate referral operations while leading a high-performing team in Edmonton.
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📌 Referral Team Supervisor At Clinic Support Office Edmonton
🏢 Medicentres Canada
📍 Edmonton