Join Sunwing Vacations as a Group Sales Agent for WestJet Vacations, where you'll turn travel dreams into reality with your exceptional service skills. This hybrid position combines remote flexibility with diverse sales responsibilities. In this role, you'll be the key contact for travel agents, providing timely quotes for group travel packages and fostering customer loyalty.

Your exceptional communication and organizational skills will guide your interactions, as you meet performance targets within a cooperative workspace that prides itself on a fun culture. Key Responsibilities:
Manage inbound Group Queue calls professionally
Identify and elevate customer needs effectively
Maintain and update booking systems accurately




Meet KPIs related to call volume and response time
Organize reference materials for improved efficiency Requirements:
At least 1 year of experience in customer service or sales
A travel-related post-secondary degree is a plus
Proficiency in MS Office and other essential software
Robust multitasking abilities in high-pressure situations
Required TICO certification or ability to acquire it Bring your passion for travel and customer service excellence to Sunwing Vacations to enrich group sales experiences.

📌 Westjet Vacations Group Agent Role Toronto
🏢 Sunwing
📍 Toronto