Elevate your career with Wawanesa as a Senior Workforce Management Analyst, focusing on data-driven decisions and operational forecasting in a versatile hybrid setting. Drive performance improvement and resource optimization across teams. As a Senior Analyst, you will take a leading role in delivering accurate workforce forecasts and capacity plans essential for the company's success.

Your 3–5 years of experience in workforce analytics will be crucial in monitoring performance and providing insights that support operational strategies. Collaborating with various leadership levels, you will translate complex data into transparent, actionable recommendations that enhance service delivery. Key Responsibilities:
Design and enhance Workforce Management planning processes




Develop FTE forecasts based on operational trends
Conduct performance scenario planning and analysis
Lead evaluation of staffing patterns and service performance
Present detailed KPI reporting and workforce insights Requirements:
Degree in Statistics, Mathematics, or equivalent experience
3–5 years in workforce analytics within service environments
Expertise in Excel, SQL, and Power BI essential
Familiarity with workforce management software
Robust analytical and problem-solving capabilities Drive your career forward and make a significant impact on Wawanesa's operational excellence.

📌 Wawanesa Senior Workforce Management Analyst Toronto
🏢 Wawanesa
📍 Toronto