Enhance customer satisfaction at London Honda as a Service Business Development Coordinator. Leverage your communication skills and tech-savviness to manage inquiries and appointments effectively.
In this full-time role located in London, Ontario, you'll focus on driving service growth through exceptional customer interactions. Utilize CRM software to track engagements and collaborate closely with sales, service, and management teams. This position is perfect for someone passionate about improving customer retention and providing tailored service.
Key Responsibilities:
Manage inbound and outbound customer inquiries via calls and emails
Schedule service appointments and liaise with customers
Maintain CRM software for tracking customer interactions
Follow up with customers for satisfaction and engagement
Report key performance metrics and lead conversion rates
Requirements:
Experience in customer service or call center workplace
Strong verbal and written communication abilities
Ability to solve problems and manage multiple tasks
Familiarity with CRM tools for customer management
Team-oriented mindset in cross-departmental settings
Bring your robust customer focus and communication skills to London Honda to ensure exceptional service experiences.
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📌 Service Business Development Coordinator At London Honda
🏢 AutoCanada
📍 London
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