Become a pillar of support as a Senior Customer Service Specialist with Service BC in Dawson Creek. Focus on facilitating smooth interactions with citizens in a welcoming setting. In this role as a Senior Customer Service Representative, you will provide high-quality service to the BC community while working full time in office.

Your expertise in customer service will directly impact citizens and businesses, ensuring they receive the support they need. You will represent Service BC’s mission by being citizen-oriented and responsive to various inquiries. Key Responsibilities:
Deliver customer support through in-person and phone engagements
Assist in managing and resolving conflicts effectively
Cater to a diverse clientele with empathy and respect
Ensure compliance with service standards and policies
Conduct data entry and utilize computer applications Requirements:
Completion of Grade 12 or equivalent
Proven experience in high-volume customer service
Ability to handle diverse client needs sensitively
Leadership or supervisory experience preferred
Familiarity with financial transaction handling Contribute to a dedicated team focused on elevating public service standards in British Columbia.

📌 Service Bc Senior Customer Service Specialist Dawson Creek (Canada)
🏢 British Columbia Public Service Careers
📍 Canada