Lead the Microsoft 365 operations at the University of Guelph as a Senior Analyst. Engage with faculty, staff, and students while enhancing collaboration tools and services.

As the Senior Analyst in the Computing and Communication Services (CCS) division, you will manage U of G’s Microsoft 365 platform, including Exchange, Teams, and SharePoint. You will be expected to leverage your expertise in project management and vendor management to drive improvements and provide daily support. This role significantly impacts over 30,000 users by ensuring seamless operations and exceptional service delivery.

Key Responsibilities:



• Administer and operate U of G's Microsoft 365 and collaboration services • Manage email security infrastructure and tools effectively • Analyze incidents and provide problem resolution for services • Mentor team members in daily operations and support • Develop knowledgebase articles and standard operating procedures

Requirements: • University degree in computer science or related field • 7+ years of relevant work experience in IT • 5+ years supporting and administering Microsoft 365 • Solid analytical and communication skills • Proven project management experience in agile settings

Enhance your career by optimizing collaboration services at the University of Guelph.

📌 Senior Microsoft 365 Analyst At U Of G Courtice
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