Service Advisor

Dams Ford Lincoln | Surrey, BC

Monday to Friday | No evenings

Dams Ford Lincoln is growing its service team, and we are looking for experienced Service Advisors who can thrive in a busy, fast-paced dealership environment.

With over 25 service bays, Dams Ford Lincoln is one of the largest service providers in the Surrey/Langley market. That means steady customer traffic, solid shop capacity, and real opportunity for Service Advisors who know how to keep customers informed, repair orders moving, and the service drive running smoothly.

This is a strong opportunity for someone who enjoys working with people, understands the service process, and knows how to communicate clearly from vehicle drop-off to pickup.

You will be the key connection between the customer and the shop — listening carefully, explaining service needs, working closely with technicians, and helping customers feel confident every step of the way.

What You’ll Do
Greet customers and guide them through the service process
Review vehicle concerns and open repair orders
Communicate repair recommendations, timelines, and updates
Work closely with technicians, parts, warranty, and service leadership




Follow up with customers and help maintain strong CSI results
Build long-term customer trust through clear, professional communication

What You Bring
Previous Service Advisor experience
Ability to handle a fast-paced dealership workplace
Strong communication and customer service skills
Confidence explaining repairs, pricing, and timelines
Organized, calm, and skilled under pressure
Dealership experience is strongly preferred
Ford/Lincoln and CDK experience are assets

Why Join Dams Ford Lincoln?
Monday to Friday schedule
No evenings
Base salary plus monthly bonus opportunities
Busy dealership with steady service traffic
Health and dental benefits
Vacation program starting at 3 weeks
Training and development through Go Auto U
Internal career growth and promote-from-within culture
Employee Investment Program with a guaranteed return

Dams Ford Lincoln is looking for advisors who are trustworthy, team-focused, and happy to help. If you know how to keep customers informed, work well with technicians, and perform in a busy service department, we want to connect.

📌 Service Advisor Dams Ford Lincoln Surrey
🏢 Go Auto
📍 Surrey