Transform customer experiences with AI as a Solution Consultant at Genesys in Quebec. Leverage technical expertise to craft solutions tailored to client needs, focusing on AI-driven innovations.

At Genesys, you'll engage with clients to define and implement strategic business roadmaps, enhancing operations and customer engagement. This critical role demands strong problem-solving skills and deep understanding of AI in customer experience. As a Solution Consultant, you'll showcase AI capabilities through workshops and energetic demonstrations, driving customer success through innovative solutions.

Key Responsibilities:



• Conduct workshops to identify gaps and solutions • Design AI-driven customer experience solutions • Create compelling presentations and demos • Support technical discovery for client needs • Collaborate with sales and qualified services teams

Requirements: • 5+ years experience in technical consulting • Solid knowledge of AI and customer experience • Skills in software integration and prototyping • Excellent communication and interpersonal abilities • Bilingualism in English and French is preferred

Showcase your skills in AI and technology to help clients achieve their transformation goals at Genesys.

📌 Solution Consultant At Genesys Quebec Quebec City
🏢 Genesys
📍 Quebec City