Join Pursuit as the Front Office Manager, spearheading front desk operations and ensuring flawless guest experiences. Be a hands-on leader in a quick-paced hospitality setting. This managerial role will have you overseeing a dedicated team while enhancing guest satisfaction and operational efficiency. You will manage front desk activities, train staff, and act as a liaison between departments. Your leadership will directly impact guest journeys, from check-in to check-out. Key Responsibilities:
Provide leadership and support to front desk staff
Act as Hotel Manager when required
Handle escalations and ensure guest satisfaction
Schedule and manage training for the front office team
Coordinate daily operations with various hotel departments Requirements:
Minimum 5–7 years in hotel operations; 2–4 years managing teams
Robust organizational and multitasking skills
Excellent written and verbal communication
Familiarity with property management and Microsoft Office systems
Requires a valid Class 5 Driver’s License Take charge of guest service excellence and team development at Pursuit.

📌 Pursuit Front Office Leadership Role Calgary
🏢 Pursuit Collection
📍 Calgary