Elevate customer interactions as Principal Technical Account Manager at Black Duck, renowned for excellence in application security. Focus on fostering integrations in CI/CD workflows.
As a Principal Technical Account Manager (TAM), you will engage with key customers to ensure optimal implementation of Black Duck's solutions. Your role will revolve around enhancing the customer experience by advocating for their needs and guiding them through technical complexities. Equip teams with necessary training and resources to maximize software security and compliance.
Key Responsibilities:
• Address and prioritize customer technical product inquiries • Offer tailored compliance guidance for various industries • Deliver comprehensive training sessions for development teams • Align customer strategies with the deployment of AppSec tools • Encourage a culture of knowledge-sharing among teams
Requirements: • 12+ years in a customer-oriented technical capacity • Robust understanding of application security and vulnerabilities • Hands-on experience with CI/CD and software development • Solid project management and communication abilities • Bachelor’s degree in a STEM field
Drive customer success at Black Duck by leveraging your expertise in technical account management and application security.
📌 Principal Technical Account Manager Role At Black Duck Toronto
🏢 Black Duck
📍 Toronto
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