Join Payments Canada as a Bilingual Payment Operations Centre Analyst Level 3 in Toronto. Engage in 24/7 operational duties ensuring reliable payment processing for Canadians.
This Level 3 Analyst position is integral to the operations team at Payments Canada. Candidates should have a strong technical background and at least five years of experience in a Service Desk setting. You will play a key role in system monitoring, incident management, and relationship building with various stakeholders to safeguard the payment infrastructure.
Key Responsibilities:
• Conduct routine system validations and monitoring
• Serve as point of contact for service partners
• Ensure compliance with established best practices
• Facilitate communication across various stakeholder groups
• Support project deployment and documentation standards
Requirements:
• Fluent in English and French
• Five years of operations support experience
• Strong expertise in ITIL methodologies
• Exceptional organizational and multitasking skills
• Willingness to participate in on-call rotation
Leverage your bilingual capabilities and operational skills to make a significant impact at Payments Canada.
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